how to transfer tickets from ticketmaster to stubhub

Everly

3 min read

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13-01-2025

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Selling tickets you no longer need? Transferring tickets from Ticketmaster to StubHub is straightforward, though it doesn't involve a direct transfer. This guide will walk you through the process, explaining the steps involved and offering helpful tips. Understanding how Ticketmaster's transfer features work is key to successfully listing your tickets on StubHub.

Understanding Ticketmaster's Transfer Options

Ticketmaster offers several ways to transfer tickets, and the method available depends on the event and the type of ticket. Before attempting to transfer your tickets, familiarize yourself with these options:

1. Ticket Transfer through Ticketmaster

Many Ticketmaster tickets allow for easy transfer directly within their platform. This usually involves entering the recipient's email address and sometimes a phone number. The recipient then receives an email with instructions to claim the tickets. This is the most common and simplest method.

2. Transferring through Mobile Transfer

Some tickets utilize a mobile transfer method, often through a QR code or unique identifier sent to the recipient's mobile phone. This transfer method is also common and easy to manage.

3. Print-at-Home Tickets

If your tickets are print-at-home, you can simply forward the PDF to the buyer. However, this option is less secure and generally not recommended. StubHub would likely prefer an official transfer via Ticketmaster's system.

Step-by-Step Guide: Selling Ticketmaster Tickets on StubHub

Since you can't directly transfer tickets from Ticketmaster to StubHub, the process involves these steps:

1. Transfer Tickets (on Ticketmaster): First, use the relevant Ticketmaster transfer method (email, mobile transfer) to transfer the tickets to yourself or a temporary email address if you're concerned about security. This is a crucial step; it ensures you control the tickets before listing them.

2. List on StubHub: Now that you control the tickets, create a listing on StubHub. Be sure to accurately describe the tickets, including section, row, and seat numbers. Set a competitive price while considering the demand and fees. Include clear instructions on how the buyer will receive their tickets – the same method you used in the previous step.

3. Complete the Sale: Once a buyer purchases your tickets, follow StubHub's instructions to transfer the tickets to them using the same method you used in step one (Ticketmaster's transfer feature).

4. Communication is Key: Maintain clear and timely communication with the buyer. Inform them about the transfer method, the expected timeframe for receiving the tickets, and answer any questions promptly.

Important Considerations

• Fees: Be aware of Ticketmaster's transfer fees (if any) and StubHub's seller fees. These costs will impact your final profit.
• Timing: Allow ample time for the transfer process. Don't wait until the last minute to list your tickets. Transferring can take up to 24 hours in some instances.
• Security: Protect your Ticketmaster account details. Never share your password or other sensitive information.
• Ticket Validity: Double-check the validity of your tickets before listing them on StubHub.

FAQs

Q: Can I directly transfer tickets from Ticketmaster to StubHub?

A: No, there is no direct transfer option. You must first transfer the tickets within Ticketmaster before listing them on StubHub.

Q: What if the buyer doesn't receive the tickets?

A: StubHub has buyer protection policies. If a buyer doesn't receive their tickets, contact StubHub's customer support immediately.

Q: Can I transfer tickets after the event has started?

A: No, most tickets become invalid after the event has commenced.

By carefully following these steps and understanding the nuances of Ticketmaster's and StubHub's systems, you can successfully sell your unwanted tickets and recoup some of your initial investment. Remember, clear communication and proactive problem-solving are crucial for a smooth transaction.