how to dial 1 800 from mexico

3 min read 18-01-2025

Calling a US or Canada toll-free number (1-800, 1-888, 1-877, etc.) from Mexico requires a slightly different dialing procedure than you'd use within North America. Here's a complete guide on how to make those calls successfully.

Understanding the Process

The key difference lies in using an access code that connects your Mexican phone line to the North American toll-free network. Without this access code, your call won't go through. The exact access code and the cost can vary depending on your phone service provider in Mexico.

Methods for Calling 1-800 Numbers from Mexico

There are several ways to dial 1-800 numbers from Mexico, each with its own considerations:

1. Using a Regular Phone Line (Landline or Cell Phone)

Find your access code: Contact your Mexican telephone provider (Telmex, Telcel, Movistar, etc.) to find the correct access code for international toll-free calls. This is crucial; it won't work without it. The access code might be something like "001800" or a similar combination. This is the most important step.
Dialing sequence: The general format is:
- Access Code + 1 + Area Code + Toll-Free Number
For example, if your access code is "001800," and you want to call 1-800-555-1212, you would dial: 00180015551212
Cost: Calls using this method are usually more expensive than other options because it's considered an international call. The cost per minute will depend on your provider's plan.

2. Using a VoIP Service (Skype, WhatsApp, etc.)

VoIP (Voice over Internet Protocol) services often offer more affordable international calling rates.

Check calling rates: Compare calling rates from various VoIP providers to find the most cost-effective option. Some offer unlimited calls to specific countries or regions, including the US and Canada, making them particularly attractive for frequent calls.
Dialing sequence: The dialing procedure is usually simpler with VoIP. You generally dial the full number directly as you would within the US or Canada (1 + area code + toll-free number). However, always check your VoIP provider's instructions, as there might be slight variations.
Cost: While generally cheaper than using a regular phone line, costs vary greatly between providers and plans. Consider whether a subscription or pay-as-you-go plan is more suitable for your needs.

3. Using a Calling Card

Prepaid calling cards designed for international calls are another option.

Purchase a card: These cards can be purchased from convenience stores, supermarkets, or online. Look for cards specifically mentioning calls to the US and Canada.
Follow instructions: Each card will have its own dialing instructions. These instructions will often include an access code that is dialed before the 1-800 number itself.
Cost: Calling cards can be a cost-effective option, particularly for infrequent calls. Compare rates from different providers to find the best deal.

Frequently Asked Questions (FAQs)

Q: Will I be charged for the call?

A: Yes, you will be charged. The cost varies depending on the method you choose (landline, VoIP, calling card) and your provider.

Q: What if I don't know my access code?

A: Contact your phone provider immediately. They can provide the correct access code for international toll-free calls.

Q: Why is it more expensive to call a 1-800 number from Mexico than from the US?

A: This is because the call is routed internationally, incurring higher fees than a domestic call within the US or Canada.

Q: Are there any free options?

A: While truly free options are rare, some VoIP services may offer very low rates, or free trial periods, depending on their plans. Always check the terms and conditions.

By following these instructions and understanding the costs involved, you can successfully dial 1-800 numbers from Mexico. Remember to always confirm the access code with your phone provider to avoid unnecessary charges and failed calls.