how to connect to psu wifi

3 min read 11-01-2025

Meta Description: Connecting to PSU Wi-Fi is easy! This comprehensive guide provides step-by-step instructions for connecting your devices (laptops, smartphones, tablets) to the Penn State University network, covering both eduroam and ResNet. We'll troubleshoot common connection issues and offer helpful tips for optimal performance. Learn how to access the PSU network quickly and easily!

Connecting to PSU Wi-Fi: eduroam and ResNet

Whether you're a student, faculty, or staff member at Penn State University, accessing the university's Wi-Fi network is essential. Penn State offers two primary Wi-Fi networks: eduroam and ResNet. This guide will walk you through connecting your devices to both.

What is eduroam?

eduroam (education roaming) is a secure, international Wi-Fi network for students, faculty, and staff at participating universities worldwide. Connecting to eduroam allows you to access Wi-Fi on other participating campuses.

What is ResNet?

ResNet is Penn State's residential network, primarily for students living in university housing. It provides internet access within residence halls and other designated areas.

Connecting to eduroam: A Step-by-Step Guide

1. Find the eduroam Network: On your device, locate available Wi-Fi networks. You should see "eduroam" listed.

2. Select eduroam and Connect: Select "eduroam" from the list of available networks and click "Connect".

3. Enter Your Credentials: You'll be prompted to enter your Penn State credentials. This typically involves your Penn State email address and password.

4. Verify Connection: Once you've entered your credentials, your device should connect to the eduroam network. Check your internet connectivity by browsing the web.

Troubleshooting eduroam Connection Issues:

Incorrect Credentials: Double-check your Penn State email address and password for typos. If you've forgotten your password, visit the Penn State password reset portal. [Link to PSU Password Reset Portal]
Network Problems: If the problem persists, check the Penn State IT website for reported outages or issues. [Link to PSU IT Status Page]
Outdated Software: Ensure your device's operating system and Wi-Fi drivers are up to date.

Connecting to ResNet: A Step-by-Step Guide (for students in University Housing)

1. Locate the ResNet Network: Find "ResNet" among the available Wi-Fi networks on your device.

2. Select ResNet and Connect: Choose "ResNet" and click "Connect".

3. Accept the Terms of Service: You will likely need to accept the ResNet terms of service before gaining access.

4. Check Your Connection: Once you’ve accepted the terms and conditions, test your connection by opening a webpage.

Troubleshooting ResNet Connection Issues:

Terms of Service: Ensure you've carefully reviewed and accepted the ResNet terms of service. Contact your resident advisor or the university's IT support if you encounter difficulties.
Dorm-Specific Issues: Some residence halls may have unique network configurations. Check with your RA or the IT help desk for assistance.
Network Outages: Visit the Penn State IT website to confirm any reported outages.

Frequently Asked Questions (FAQs) about PSU Wi-Fi

Q: What if I forget my Penn State password?

A: Visit the Penn State password reset portal to recover your password. [Link to PSU Password Reset Portal]

Q: Which network should I use, eduroam or ResNet?

A: Students living in university housing should use ResNet. eduroam is available to all students, faculty, and staff and offers wider roaming capabilities.

Q: My device isn't connecting to either network. What should I do?

A: Start by ensuring that your device's Wi-Fi is turned on and that you are within range of a Penn State Wi-Fi signal. Check the PSU IT website for any reported network outages or maintenance. Contact the Penn State IT help desk for further assistance. [Link to PSU IT Help Desk]

Q: Is the PSU Wi-Fi secure?

A: Both eduroam and ResNet use encryption to protect your data. It's still important to practice good online security habits, such as using strong passwords and being cautious about the websites you visit.

Staying Connected at Penn State

Successfully connecting to Penn State's Wi-Fi networks, whether eduroam or ResNet, is crucial for accessing university resources and staying connected. By following these steps and utilizing the troubleshooting tips provided, you should be able to enjoy seamless connectivity throughout your time at Penn State. Remember to always check the Penn State IT website for any updates or announcements regarding network availability and maintenance.