how to cancel geozilla subscription

2 min read 05-02-2025

GeoZilla offers valuable location tracking features, but if you're looking to cancel your subscription, this guide provides clear instructions. Whether you're using the app on Android, iOS, or the web, we'll walk you through the process. We'll cover canceling through the app and the website, addressing common issues and questions along the way.

Understanding GeoZilla Subscription Cancellation

Before we dive into the cancellation steps, it's important to understand a few key things about canceling your GeoZilla subscription. The exact steps may vary slightly depending on whether you subscribed through the app store (Google Play or Apple App Store) or directly through the GeoZilla website.

Cancelling Through the App Store

If you subscribed via the Google Play Store or Apple App Store, you generally cannot cancel your subscription directly through the GeoZilla app or website. You must cancel it through your respective app store account. This ensures proper billing and prevents accidental charges.

Here's how to cancel through each app store:

1. Google Play Store:

Open the Google Play Store app.
Tap the menu icon (three horizontal lines).
Select Subscriptions.
Find your GeoZilla subscription.
Tap Cancel subscription.
Confirm your cancellation.

2. Apple App Store:

Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top.
Tap Subscriptions.
Find your GeoZilla subscription.
Tap Cancel Subscription.
Confirm your cancellation.

Cancelling Directly Through the GeoZilla Website

If you subscribed directly through the GeoZilla website, you will typically find a subscription management section within your account settings. The exact location of this section might vary depending on the GeoZilla website's current design. Look for sections labeled "My Account," "Profile," "Settings," or "Billing." Within these sections, you should find options related to managing your subscriptions, including cancellation.

General Steps (website cancellation):

Log in to your GeoZilla account.
Navigate to the account settings or billing section.
Locate your subscription details.
Look for a "Cancel Subscription," "Unsubscribe," or similar option.
Follow the on-screen instructions to confirm your cancellation.

Troubleshooting Cancellation Issues

If you encounter any problems during the cancellation process, here are a few troubleshooting tips:

Check your email: GeoZilla will often send a confirmation email after you cancel your subscription. Check your inbox and spam folder for this email.
Contact GeoZilla Support: If you still can't cancel, contact GeoZilla's customer support directly. They can help you troubleshoot the issue and ensure your subscription is canceled correctly. You can usually find their contact information on their website.
Review your billing statements: After attempting to cancel, check your billing statements to ensure that future charges are not being processed.

What Happens After Cancellation?

Once you've successfully canceled your GeoZilla subscription, you'll no longer be charged. However, keep in mind that you might still have access to the service until the end of your current billing cycle. The specific features available to you after cancellation will depend on GeoZilla's terms of service.

Remember to always check your account and billing statements to ensure that the cancellation was successful and that you're not being charged any further.

Conclusion:

Canceling your GeoZilla subscription is a straightforward process, but it's essential to know where to look depending on your subscription method. Following the steps outlined above, whether you subscribed through the app store or the website, should ensure a smooth cancellation. Remember to check your email and billing statements to confirm the cancellation and prevent any unexpected future charges. If you face any difficulties, don't hesitate to contact GeoZilla's support team for assistance.